Insurance We Accept

BlueCross BlueShield Therapist Near Me in Utah

Willow Therapy accepts BlueCross BlueShield insurance for therapy in Utah County. Our licensed therapists are in-network with most BCBS plans at our Pleasant Grove and Orem offices — and via telehealth anywhere in Utah. We verify your coverage before your first session so you know exactly what to expect.

In-network with most BlueCross BlueShield plans
Benefits verified before your first session
In-person in Pleasant Grove & Orem
Telehealth available — covered by most BCBS plans
BCBS Accepted
15+In-Network Therapists
2Utah County Locations
$0Benefit Verification Cost

We confirm your exact copay before your first appointment — no surprises at checkout.

Schedule & Verify Coverage →

Using Your BlueCross BlueShield Benefits at Willow Therapy

We handle the insurance verification process for you before your first session. Call us or schedule online and we'll confirm your BCBS coverage, your copay, and your deductible status — all upfront.

How It Works

How Your BlueCross BlueShield Coverage Works for Therapy

BlueCross BlueShield covers outpatient mental health therapy as an essential health benefit under the Mental Health Parity Act. This means your mental health benefits are required to be comparable to your medical benefits. Furthermore, most BCBS plans cover therapy at a standard copay — the same type of cost-sharing you'd expect for a specialist visit.

What Your BCBS Plan Typically Covers

Individual therapy, couples counseling, family therapy, and telehealth sessions are all covered services under most BlueCross BlueShield mental health benefits. Additionally, there is generally no session cap on medically necessary outpatient therapy — meaning you can attend as frequently as your treatment plan requires.

Your exact out-of-pocket cost depends on your specific plan, your deductible, and whether you've met your out-of-pocket maximum for the year. As a result, benefits vary from plan to plan — which is exactly why we verify yours before your first appointment.

You don't need to understand the details of your BCBS plan before calling us. We do the verification for you and give you a clear, plain-language summary of what you'll owe.
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Schedule or Call Us Book online or call (801) 410-0542. We'll collect your BCBS member ID and plan information at the time of scheduling.
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We Verify Your Benefits We contact BCBS directly to confirm your mental health coverage, your copay, your deductible status, and whether a referral is required. Furthermore, we handle this before your first session — not after.
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You Know Your Costs Upfront We give you a clear summary of what you'll owe per session before you come in. As a result, there are no billing surprises after your appointment.
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We Handle the Claims We submit claims directly to BlueCross BlueShield on your behalf after each session. Consequently, you simply pay your copay and focus on your care.
Plan Types We Work With

Which BlueCross BlueShield Plans Does Willow Therapy Accept?

BlueCross BlueShield is a federation of independent companies — meaning the specific plan you have matters. Here are the most common BCBS plan types we work with in Utah.

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BCBS of Utah

The primary BlueCross BlueShield plan for Utah residents. Most individual, family, and employer-sponsored BCBS plans in Utah fall under this umbrella. Additionally, BCBS of Utah is one of the most commonly accepted plans in our practice.

✓ Accepted at both locations & telehealth

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Anthem BlueCross BlueShield

Anthem operates as the BCBS licensee in some states — many Utah residents with Anthem BCBS coverage access mental health services through the broader BCBS network. Furthermore, Anthem plans typically include strong mental health parity benefits.

✓ Most Anthem BCBS plans accepted

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BCBS Federal Employee Program (FEP)

Government employees covered under the Federal Employee Health Benefits (FEHB) program through BCBS. The FEP Blue plan includes comprehensive mental health coverage with no prior authorization required for most outpatient services.

✓ FEP Blue accepted

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Employer-Sponsored BCBS Plans

Many Utah employers — including state government, university, and private sector employers — offer BlueCross BlueShield as part of their benefits package. As a result, most employer-sponsored BCBS plans are accepted at Willow Therapy.

✓ Most employer BCBS plans accepted

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BCBS Marketplace Plans

Individual and family plans purchased through the Health Insurance Marketplace (exchange) under the BlueCross BlueShield brand. Furthermore, marketplace plans are required to cover mental health services as an essential health benefit.

✓ Most marketplace BCBS plans accepted

Not Sure Which Plan You Have?

If your insurance card says BlueCross, BlueShield, BCBS, or Anthem, we can verify your benefits directly. You don't need to know your exact plan type — just your member ID and the name on the card. We do the rest.

Call: (801) 410-0542

Plain Language

Understanding Your BCBS Mental Health Benefits

Insurance language can be confusing. Here are the key terms you'll want to understand before your first session.

Copay

A fixed amount you pay per therapy session — typically $20–$60 for mental health visits with BCBS, depending on your plan. Your copay stays the same regardless of how long the session is. Furthermore, it's due at the time of your appointment.

Deductible

The amount you pay out of pocket before your BCBS plan begins covering a share of costs. Some plans have a separate mental health deductible; others apply a combined medical deductible. Additionally, many plans have a $0 deductible for mental health visits specifically.

In-Network vs. Out-of-Network

In-network means your therapist has a contract with BCBS, so you pay your standard copay. Out-of-network means higher costs and more paperwork. Willow Therapy is in-network with most BCBS plans — we confirm this during your benefits verification.

Out-of-Pocket Maximum

The most you'll pay in a plan year before BCBS covers 100% of costs. Once you reach this limit, your copay goes to $0 for the rest of the year. As a result, clients who've had significant medical expenses earlier in the year may owe nothing for therapy.

Prior Authorization

Some BCBS plans require pre-approval before covering certain services. Most outpatient mental health therapy does not require prior authorization — but we verify this for your specific plan during benefits check, so you know before your first session.

Mental Health Parity

Federal law requires BCBS and all major insurers to cover mental health services at the same level as medical services. Consequently, your mental health copay cannot be higher than a standard specialist copay, and session limits that don't apply to medical visits cannot apply to therapy either.

We Accept Most Major Insurance Plans

BlueCross BlueShield is one of 16+ insurance plans we accept at Willow Therapy. Browse other plans below.

Common Questions

Frequently Asked Questions About BlueCross BlueShield Therapy in Utah

Does Willow Therapy accept BlueCross BlueShield insurance?

Yes. Willow Therapy is in-network with most BlueCross BlueShield plans at our Pleasant Grove and Orem offices and via telehealth anywhere in Utah. We work with BCBS of Utah, Anthem BlueCross BlueShield, BCBS Federal Employee Program plans, and most employer-sponsored BCBS plans.

Because BCBS encompasses many distinct plans with varying benefits, we verify your specific coverage before your first session. Consequently, you know your exact copay before you come in — not after.

How much will I pay per session with BlueCross BlueShield?

Your cost depends on your specific BCBS plan, your deductible, and whether you've met your out-of-pocket maximum. Most BCBS members pay a standard mental health copay — typically comparable to a specialist visit.

We contact BCBS directly to verify your benefits before your first session and give you a plain-language summary of your exact cost. Additionally, if you've already met your deductible for the year, your copay may be significantly reduced or eliminated entirely.

Does BCBS cover telehealth therapy in Utah?

Yes. Most BlueCross BlueShield plans cover telehealth therapy at the same rate as in-person sessions. All of our therapists at Willow Therapy offer secure, HIPAA-compliant telehealth sessions for BCBS members anywhere in Utah.

Furthermore, telehealth coverage under BCBS was significantly expanded during and after 2020 — most plans now treat telehealth as a standard covered service rather than a special benefit. We confirm your specific telehealth coverage during your benefits verification.

More Questions About Your Coverage

Do I need a referral from my doctor to see a therapist with BCBS?

Most BlueCross BlueShield plans do not require a referral for outpatient mental health therapy. However, some HMO-style BCBS plans do require a primary care referral before covering specialist visits — including mental health.

We verify this as part of your benefits check before your first session. Additionally, if a referral is required, we'll let you know before you schedule so you can obtain one without delaying your care.

What services does BCBS cover at Willow Therapy?

Most BlueCross BlueShield plans cover individual therapy, couples counseling, family therapy, and telehealth sessions as standard outpatient mental health benefits. Furthermore, the Mental Health Parity Act requires BCBS to cover these services at the same level as comparable medical services.

All 53-minute sessions at Willow Therapy are billed as standard outpatient mental health visits — regardless of the specific concern being addressed or the therapy approach being used. Schedule today or call us at (801) 410-0542 to verify your specific benefits.

Use Your BlueCross BlueShield Benefits at Willow Therapy

In-network therapists in Pleasant Grove, Orem, and via telehealth anywhere in Utah. We verify your BCBS benefits before your first appointment.

📍 Pleasant Grove & Orem, UT
💻 Telehealth Statewide
🗓️ Mon – Fri, 8 AM – 8 PM
✓ BCBS Accepted